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Buyer Survey

Dear Valued Customer,

Thank you for selecting a Coldwell Banker® sales representative to assist you with your recent real estate transaction.

While we are extremely proud of the service we provide, we also recognize the ultimate benchmark of our service quality is your satisfaction. It is our mission to deliver the best real estate service in the industry ... services of the highest quality, value and integrity.

Please take a few minutes to complete the simple Customer Satisfaction Questionnaire at the bottom of this page. Your feedback is very important to us.

1. DID YOU VALUE YOUR SALES REPRESENTATIVE'S USE OF THE ULTIMATE SERVICE® PROGRAM

2. HOW SATISFIED WERE YOU WITH HOW WELL YOUR SALES REPRESENTATIVE UNDERSTOOD YOUR NEEDS AND PRESENTED PROPERTIES CONSISTENT WITH THOSE NEEDS?

3. HOW SATISFIED WERE YOU THAT YOUR SALES REPRESENTATIVE RESEARCHED THE MARKET AND SHOWED YOU ALL AVAILABLE PROPERTIES APPROPRIATE TO YOUR NEEDS AND PRICE RANGE?

4. HOW SATISFIED WERE YOU WITH THE ASSISTANCE PROVIDED BY YOUR SALES REPRESENTATIVE IN NEGOTIATING THE PRICE AND TERMS OF YOUR PURCHASE?

5. HOW SATISFIED WERE YOU WITH YOUR SALES REPRESENTATIVE FOLLOW-UP AND ATTENTION TO DETAIL DURING THE TRANSACTION?

6. HOW WOULD YOU EVALUATE OUR OVERALL PERFORMANCE?

7. WOULD YOU EMPLOY COLDWELL BANKER REAL ESTATE TO ASSIST YOU IN PURCHASING A HOME IN THE FUTURE?

8. WOULD YOU EMPLOY THE SAME COLDWELL BANKER SALES REPRESENTATIVE?

9. WOULD YOU RECOMMEND COLDWELL BANKER REAL ESTATE TO A FRIEND?

10. WHAT IS THE SINGLE MOST IMPORTANT REASON YOU SELECTED COLDWELL BANKER REAL ESTATE TO ASSIST YOU IN YOUR REAL ESTATE TRANSACTION?

Select One

11. COMMENTS:

12. PLEASE ENTER YOUR (BUYER'S) NAME:

13. PLEASE ENTER THE NAME OF THE COLDWELL BANKER COMPANY THAT SERVED YOU, AS WELL AS YOUR SALES REPRESENTATIVE'S NAME.