Global Preferences

Coldwell Banker Canada announces Ultimate Service® redesign and national award winners



Coldwell Banker Canada announces Ultimate Service® redesign and national award winners


Coldwell Banker professionals have now earned a 98% customer satisfaction rating from
over 85,000 Canadian home buyers and sellers

BURLINGTON, ON (February 20, 2020) – Coldwell Banker Affiliates of Canada has announced that its unique customer satisfaction program, Ultimate Service® has been rebranded and completely redesigned to herald a new era for the trusted brand.  The Ultimate Service redesign features fresh, new graphics to complement the brand’s new North Star logo, as well as streamlined content to appeal to today’s consumers.  The new marketing assets feature the claim that Coldwell Banker real estate professionals have attained a 98% customer satisfaction rating from over 85,000 Canadian home buyers and sellers*, an achievement that is unique in the Canadian real estate industry.

“These are exciting times at Coldwell Banker,” says Andy Puthon, President of Coldwell Banker Affiliates of Canada. “Our iconic global brand is entering a new era, symbolized by our North Star rebrand.  Now we’re taking our new look a step further with a fresh and vibrant redesign for our cornerstone program, Ultimate Service”

“Ultimate Service is a uniquely Canadian program, founded on the business philosophy of listening to the customer and putting their needs first,” Puthon confirms.  “We congratulate the many dedicated Coldwell Banker professionals who contributed to this 98% customer satisfaction rating from over 85,000 Canadian customers.  They understand the lasting value of putting clients first.”

The following Top Ultimate Service Award winners in Canada are now announced:

Top Ultimate Service provider in Canada
Drew Johnson, Coldwell Banker Power Realty, London, ON

Top Ultimate Service team in Canada (teams with 1 – 3 members)
Krasowski & Miller Team, Coldwell Banker The Real Estate Centre, Brokerage, Innisfil, ON
Team Members: Sheila Krasowski and Stephanie Miller

Top Ultimate Service team in Canada (teams with 4+ team members)
Nyrose & Associates, Coldwell Banker Horizon Realty, Kelowna, BC
Team Members: Darcy Nyrose, Darren Nyrose, Danny Kupkowski, Jennifer Williamson, Justin Gaspari, Christine Gaspari, Karen Mustard and Rob Chapman.

The following brokerages were recognized with the Ultimate Service company award, based on independently tabulated customer surveys:

Coldwell Banker Action Plus RealtySimcoe, ON
Coldwell Banker All Points-Festival City RealtyStratford, ON
Coldwell Banker at Success RealtyAylmer, ON
Coldwell Banker Big Creek RealtyDelhi, ON
Coldwell Banker Burnhill RealtyBurlington, ON
Coldwell Banker Community ProfessionalsHamilton, ON
Coldwell Banker Flatt RealtyHagersville, ON
Coldwell Banker Gary Baverstock RealtyCambridge, ON
Coldwell Banker Hinton Real EstateHinton, AB
Coldwell Banker Horizon RealtyKelowna, BC
Coldwell Banker Maximum Results
Real Estate Services
Cambridge, ON
Coldwell Banker Power RealtyLondon, ON
Coldwell Banker Rhodes & CompanyOttawa, ON
Coldwell Banker Select Real EstateBolton, ON
Coldwell Banker The Real Estate CentreVaughan, ON
Coldwell Banker Thompson Real EstateHuntsville, ON


“Customer satisfaction is the foundation to build lasting business relationships,” said Puthon. “We congratulate our national award winners and all those who contributed to this 98% customer satisfaction rating on their commitment to delivering outstanding service to Canadian home buyers and sellers.”

About the Coldwell Banker® network
Powered by its network of over 93,000 affiliated sales professionals in 3,000 offices across 43 countries and territories, the Coldwell Banker® organization is a leading provider of full-service residential and commercial real estate brokerage services. The brand’s mission is to empower their people to leave their mark on the world of real estate. The Coldwell Banker brand prides itself on its history of expertise and honesty since its beginnings in 1906. The brand embraces four core values: home, awesomeness, ingenuity and excellence.
In Canada, the Coldwell Banker network of over 200 residential and commercial franchise offices spans from coast to coast.  Coldwell Banker pioneered Ultimate Service®, a unique customer satisfaction program that has earned a 98% overall customer satisfaction rating from over 85,000 Canadian home buyers & sellers*.
For further information, or to search for individual offices, sales representatives, or property listings in Canada, visit www.coldwellbanker.ca
Coldwell Banker Canada Operations ULC is a subsidiary of Realogy Group LLC and Realogy Holdings Corporation. Coldwell Banker®, the Coldwell Banker logo, Gen Blue® and the Gen Blue Experience® are registered services marks owned by Coldwell Banker Real Estate LLC. Each office is independently owned and operated.
* Based on Ultimate Service customer satisfaction surveys received as of December 31, 2019.