Ultimate Service Program

Utimate Service

Seller Survey

Dear Valued Customer,

Thank you for selecting a Coldwell Banker ® sales representative to assist you with your recent real estate transaction.

While we are extremely proud of the service we provide, we also recognize the ultimate benchmark of our service quality is your satisfaction. It is our mission to deliver the best real estate service in the industry ... services of the highest quality, value and integrity.

Please take a few minutes to complete the simple Customer Satisfaction Questionnaire at the bottom of this page. Your feedback is very important to us.

1. Did you value your sales representative's use of the Ultimate Service® Program?

2. How long did you expect it to take for your home to sell?

3. How long was your home marketed by Coldwell Banker before you accepted an offer?

4. How satisfied were you with how the recommendations of your sales representative to make your home more saleable?

5. How satisfied were you with the way your sales representative communicated and kept you informed during the sales process?

6. How would you evaluate our overall performance?

7. Would you employ Coldwell Banker to sell your home should the need arise in future?

8. Would you use the same Coldwell Banker sales representative?

9. Would you recommend Coldwell Banker to a friend?

10. What is the single most important reason you selected Coldwell Banker to assist you in your real estate transaction?

11. Comments:

12. Please enter your (Seller's) name (optional):

13. Please enter the name of the Coldwell Banker company that served you, as well as your sales representative's name.

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